lost refund

papabare
Contributor
Contributor

I received a notice that my refund was made to PayPal and was now in my account. 24 hours later it is not showing.  I went to the Resolution Center and the refund shows up there. but it is not on my home page where I can transfer it. Any ideas.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@papabare

 

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).





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kernowlass
Esteemed Advisor
Esteemed Advisor

@papabare

 

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).





Advice is voluntary.
Kudos / Solution appreciated.
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