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issue with transaction

10alr10
New Community Member

issue with transaction

i pre ordered something off hmv but i wanted to cancel my order. hmv said that the transaction failed but my bank and paypal still says i have payed the money. i want my money back and i don’t know how
1 REPLY 1
kernowlass
Esteemed Advisor

Re: issue with transaction

@10alr10 

 

Does it say payment or pending or unclaimed on your paypal account next to the transaction?


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Kudos / Solution appreciated.