issue with transaction

10alr10
New Community Member
i pre ordered something off hmv but i wanted to cancel my order. hmv said that the transaction failed but my bank and paypal still says i have payed the money. i want my money back and i don’t know how
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@10alr10 

 

Does it say payment or pending or unclaimed on your paypal account next to the transaction?


Advice is voluntary.
Kudos / Solution appreciated.
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