i want to give refund to my client

triominds
New Community Member

Hi, Please help me to send refund to my client for echeque payment. My client gave me echeque payment and asked me refund but after 7 days that payment credited in my bank account. Now i want to give refund but when i try to send refund this is not working and error showing (You don’t have sufficient balance to complete this payment. Add funds or add a bank account and confirm it). My bank card and account already connected and working fine to receive fund in my bank account then why this is happening? Please help me

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