i paid, but paypal refunded it, i want to cancel refund.

drimmi
Contributor
Contributor

Hi, paypal i dont know why refunded one of my purchase, i would like to reverse that refund, but i dont know how to do it, i tried to do this with resolution center but it didnt work out.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@drimmi 

 

Do you mean your payment declined OR the seller refunded it?

Is the seller still happy to send your item and if so then just pay them again?


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drimmi
Contributor
Contributor
Its more complicated than you think, I bought steam funds, there was some message from bank, paypal asked me if i asked refund through bank, i said i didnt do anything, i think paypal thought that the payment was a mistake, so they refunded me, and now my steam account has some features locked, steam supports says i need to talk with paypal.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@drimmi 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


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