i did not receive my refund

mostafa2kamr
New Community Member

a seeler on pay pal send a refund to me and i did not receive it 

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @mostafa2kamr,

 

I'm sorry to hear that you haven't received a refund from the seller in a transaction. Did the seller send a new payment to you or did they use the refund action on the original transaction? If they used the refund link, the funds from the transaction will be credited as described in this article.

 

I hope this helps!

 

Olivia

 

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