i cant make payment

fee07
Contributor
Contributor

i keep running into problem whenever i want to transfer money to someone,

they said i cant send money at this time, all my information is confirmed, 

i need help..

Login to Me Too
9 REPLIES 9

kernowlass
Esteemed Advisor
Esteemed Advisor

@fee07

 

Do you have any limitations on your account?

Are you actually in the U.S with a U.S Paypal account?

What funding sources do you have linked to your Paypal account?

Have you just opened your Paypal account?

Have you verified your email address?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

fee07
Contributor
Contributor

there is no limitation on my paypal account,,

im not in the USA but my paypal is USA paypal account.

my funding source is just simple, gift card business . my partner sent fund to my paypal.

i have balance on my paypal..

 

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@fee07

 

im not in the USA but my paypal is USA paypal account.

 

That would be the answer then, if you are in another country then you should have a paypal account from that country.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

fee07
Contributor
Contributor

check out this. paypal said i should add number, and when i do add number they will not accept it..

Quick security check

We just need some additional info to confirm it's you.

  • Have us call you

     
  • Receive a text

    Please add a phone <removed>
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@fee07

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / and bank accounts from within that country.

You are supposed to withdraw any funds / resolve issues / remove cards and bank accounts before you leave your old country. If you don't then you may have problems doing so once you have moved.

The only exception is U.S expats can add their bank accounts to other countries paypal accounts (paypal is a U.S company so they allow their citizens to do this).

 

HOWEVER if you are a U.S resident 'temporarily' working or visiting another country then if you use your paypal account there paypal will want verification thats its you before they will allow you to continue, thats normally the phone registered to your U.S paypal account.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

fee07
Contributor
Contributor

thank you very much for your clear question,

my last question is, what if i give me account to family in USA, will they able to withdraw the fund?

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@fee07

 

You can't give an account to someone else as it would be in your name.

 

Do you have a U.S bank account or debit card linked to that U.S paypal account?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

fee07
Contributor
Contributor

yes i have USA debit card link to my PayPal account.

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@fee07

 

As far as I can see then the only problem is that you are trying to use your US paypal account internationally and paypal can't verify its you.

 

So you could 'try' as a last resort giving a trusted family member you log in details and as they are in the U.S they 'may' be able to withdraw the funds for you to your debit card.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.