how to get refunded money back?

malkhazi
Contributor
Contributor

hi, I've purchased some item on eBay which was removed after because of some reasons. eBay customer support refunded my money back. after payment i saw in history they my money was transferred (-38.58) and after refund i see that money is refunded ( +38.58 ) but my PayPal balance is still 0.00. how can i get this money?

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kernowlass
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@malkhazi

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.




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kernowlass
Esteemed Advisor
Esteemed Advisor

@malkhazi

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.




Advice is voluntary.
Kudos / Solution appreciated.
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malkhazi
Contributor
Contributor

Hi, Kernowlass. Thanks for the answer. I didn't paid it with Paypal balance. I paid with credit card through Paypal. that happened yesterday and also refund arrived yesterday. As I get, I have to wait about one or two weeks. thanks. I am in Georgia, so it may take longer than others.

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