how i find reference number of a transaction ?

DeathWishGR
New Community Member

I took this msg from a game company i bought some packs i never took them.  

Dear Deathwishgr,

Could you please send us the reference number (GPA.XXXX-XXXX-XXXX-XXXX) of your purchase(s) so that we can check into this resolve it as soon as possible?

 

where i can find this reference number from the transaction ? anyone can help me please 

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @DeathWishGR,

 

Thank you for your post! That number may refer to something unique to their system. If you received any sort of confirmation email directly from the merchant at the same time as the purchase, please check that email for a number in that format.

 

I hope this helps!

 

Olivia

 

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