how do I cancel a payment

ldv1
New Community Member

I put an incorrect address for a seller, and the transaction now says it is pending. How do i cancel it and get the money refunded?

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2 REPLIES 2

Teslafan101
Frequent Contributor
Frequent Contributor

if unclaimed,it will come back to you after 30 days.

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PayPal_JonK
Moderator
Moderator

Hello @ldv1,

 

Thanks for reaching out! If the email address you've sent your payment to is unconfirmed, you should a "Cancel" option in the transaction details. You can find more details about that process here: Refund or cancel payments

 

I hope that helps!

 

 - Jon K


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