how can i talk to a human?

thiefs12345
Contributor
Contributor

I'm so annoyed.

 

  • chat is not available.
  • The call center can't help me -so says the automated attendant.
  • message box says "Our apologies, but messages are currently unavailable. Please close this window and select another contact option".
  • I had a string going in the message box. the last msg said they will be paying the receiver. I asked for a date, she could not give one. I asked for a manager and now they blocked me from seeing the message or writing a new one.

A payment I made is "pending". They took the money out of my bank on 1/13/21. It's now 1/21/21. The receiver still has not received it. WTF!!!

 

And, they will not allow me to speak to ANYONE to find out what is going on! I hate this company. Never again. Venmo will get 100% of my biz from now on. I have not been rude, I have not used profanity, I have been totally professional.  This note is the most emotion I have displayed...because it's the community, not them.

 

Ideas?

 

Anyone know what I can do?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@thiefs12345 

 

Echeques take up to a week to clear.


Advice is voluntary.
Kudos / Solution appreciated.
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