how can i get my receiver money released quicker

chantellekloc
New Community Member

so i sent money to someone but sent it under the wrong payment type, how can we get it released quicker without waiting for 21 days! you see it isnt an actual product they sending me! so cant provied a tracking number! help pleased 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@chantellekloc 

 

The new seller hold applies to goods OR services.

So you sent it the correct way unless you were sending a 'gift' of money to a close mate or a family member.

 

If its marked as completed in your Paypal account then you have paid. The fact its pending on the SELLERS end is between them and paypal as they are new sellers.
Funds are held for 21 days BUT released more quickly if they provide a tracking number (delivery + 1 day).

https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987


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kernowlass
Esteemed Advisor
Esteemed Advisor

@chantellekloc 

 

The new seller hold applies to goods OR services.

So you sent it the correct way unless you were sending a 'gift' of money to a close mate or a family member.

 

If its marked as completed in your Paypal account then you have paid. The fact its pending on the SELLERS end is between them and paypal as they are new sellers.
Funds are held for 21 days BUT released more quickly if they provide a tracking number (delivery + 1 day).

https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987


Advice is voluntary.
Kudos / Solution appreciated.
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