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how can claim my monay

New Community Member

how can claim my monay

I received an email that infom me that I received a payment  and prompt me to claim my money by log in my paypal account.But by entering in my account I can't find how to claim my money and add it to my paypaldeposite


Re: how can claim my monay

Hello @STRATOS57,


Welcome to the PayPal Community! I'm sorry to hear you're running into some issues with that unclaimed payment. First thing I recommend is to make sure your email address is confirmed. Next, you'll want to check that your PayPal account is Verified. That should normally do the trick. 


Good luck!


 - Jon K


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