help please

uhnair
New Community Member

im trying to recieve a payment from this site. but paypal denied the transaction. please see attachedpay pal 2.pngpay pal.png

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6 REPLIES 6

Oregon11
Advisor
Advisor

@uhnair

 

Unfortunately, PayPal Personal accounts in Japan cannot receive payments.

 

Receiving payments in Japan is available for Business accounts only.

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PayPal_Olivia
Moderator
Moderator

Hi @Oregon11,

 

Thank you for offering assistance to community members! I'm not personally very well versed in the capabilities of an account in Japan off the top of my head, but I'm trying to research the matter. I'm trying to find information that states that an account in Japan must be a Business account in order to receive payments, and I have not been able to find that information. Can you point to where you obtained that info? 

 

Thanks!

 

Olivia

 

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PayPal_Olivia
Moderator
Moderator

Hi @Oregon11,

 

Thank you very much! You're a rock star!

 

Olivia

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Oregon11
Advisor
Advisor

@PayPal_Olivia

 

Thank you, Olivia.

 

Have a nice weekend.

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PayPal_Olivia
Moderator
Moderator

Hi @Oregon11,

 

Thank you! You too!

 

Olivia

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