getting refund

cristinabarbara
Contributor
Contributor

hi, a seller needs to refund me some money and asked for my paypal information. what information do i need to give them to be able to get the refund?

 

thank you

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kernowlass
Esteemed Advisor
Esteemed Advisor

@cristinabarbara 

 

If its within 180 days of you paying then they don't need any information, they just click on your original payment transaction in their paypal account and then click on the 'refund' option at the bottom of that details page.

 

If its OVER 180 days then all they need is your paypal email address and ask them to send it as a friends / family payment if they have that option. 


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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@cristinabarbara 

 

If its within 180 days of you paying then they don't need any information, they just click on your original payment transaction in their paypal account and then click on the 'refund' option at the bottom of that details page.

 

If its OVER 180 days then all they need is your paypal email address and ask them to send it as a friends / family payment if they have that option. 


Advice is voluntary.
Kudos / Solution appreciated.
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