failure code : 6999
kyoumeh
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Nov-29-2019
05:39 AM
- failure code : 6999
- failure message : INSTRUMENT_DECLINED : The instrument presented was either declined by the processor or bank, or it can't be used for this payment.
i dont know why is this happeningi used the same card/method about a month ago, if it was for insufficient funds should say so.
Labels:
- Labels:
-
Making a payment
-
Technical Issues
1 REPLY 1
PayPal_Intars
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-03-2019
07:37 AM
Hi kyoumeh,
Welcome to the community forum and thanks for posting.
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.
Intars
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Please check your server that handles PayPal Instant Payment Notifications (IPN) in Products and Services Archives
- Security check verification in My Account Archives
- Log In Problem in My Account Archives
- Account Access in My Account Archives
- Can't Login, thus, can't send email about login failure. WHAT IS GOING ON? in My Account Archives