failure code : 6999

kyoumeh
New Community Member
  • failure code : 6999
  • failure message : INSTRUMENT_DECLINED : The instrument presented was either declined by the processor or bank, or it can't be used for this payment.

i dont know why is this happeningi used the same card/method about a month ago, if it was for insufficient funds should say so.

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1 REPLY 1

PayPal_Intars
Moderator
Moderator

Hi kyoumeh,

Welcome to the community forum and thanks for posting.

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.
Intars

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