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eCheque

Lisy1
New Community Member

eCheque

I received a refunded from ebay, it tell me the money didn't return to m bank card, and I will received a echeqe. But I check my paypal, and i can not find it. The paypal also send me an email that tell me the refund has already in my account. It's empty.

I do not know where is the echeuqe.

1 REPLY 1
kernowlass
Esteemed Advisor

Re: eCheque

@Lisy1 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once the echeque from the seller is marked as refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212


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