eCheck stuck on Pending for 7 days past due

sisigwithrice
Contributor
Contributor

I have an eCheck stuck on Pending that was supposed to be good on Oct 16th. The client originally sent it because he was in the US at the time, but since its taken so long he's back in the UK now so its almost as if he shouldn't have bothered. Today is 1 week (Oct 23rd) past its expected completion date.

 

Does it normally take so long for UK banks to clear eChecks? TIA!

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@sisigwithrice

 

Normally 5-7 working days, but as he sent it from a UK paypal account whilst in the U.S that may have caused problems.


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sisigwithrice
Contributor
Contributor

Thanks, that's exactly what happened. Should he just cancel the eCheck and send it to me in the regular way? I believe he's back in the UK already with access to the UK Sim he used for his PayPal account. Why does sending from a UK paypal account whilst in the US cause issues? Should I just write up an invoice so that he can pay for it with his credit card?

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