eBay seller refund to buyer

cabaugue
New Community Member

I am a seller on eBay, and a buyer bought and paid for an item. He then asked for a cancellation and refund. I granted his request and I refunded him. I have done everything that I can think of, eBay says that the order cancellation is pending, but I have already prompted the refund from my PayPal. Please help. 

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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hi @cabaugue,

 

Oh no! As this is an issue on eBay's end, you'll need to reach out to them regarding the problem. Hopefully they fix the issue soon!

 

- Ashley M


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