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eBay refund to my PayPal Guest Account | How to open this account?

CholoBoi
Contributor

eBay refund to my PayPal Guest Account | How to open this account?

"As you know, that you have made the payment for the product via Credit card so your refund was to be credited in your credit card. But, I would like to inform you that all the credits and refunds on eBay are made via the PayPal gateway. So, PayPal created a guest account for your refund.

 

In this case, the system indicates that refund could not be successfully credited to your credit card so the system credited the refund in your PayPal guest account. You can confirm your guest account by using this transaction ID: xxxxxxxxxxxxxxxxx.

 

If you have any issues while doing so you can contact the PayPal customer support and show them the transaction ID mentioned above."

 

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  1. How do I get to open this guest account and use the transaction ID?
  2. How could I contact PayPal customer support if they're not even available through chat?
  3. May I know what is their EMAIL and if they're reliable to rely fast enough?