eBay; PayPal “not supported”

Yvonne42swim
Contributor
Contributor

Suddenly today I can’t pay for anything on eBay. Action not supported whatever that means, been on eBay 15 years and PayPal nearly as long and constantly buying and selling. What should I do? I’ve already left a message for PayPal to get back to me but I need to buy a few things tonight. Thanks!

Login to Me Too
7 REPLIES 7

kernowlass
Esteemed Advisor
Esteemed Advisor

@Yvonne42swim 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

jasper00ni
Contributor
Contributor

I've now been on paypal's facebook "chat" for the last 1hr 20mins....so far had 3 generic paragraphs clear cache clear cookies use different browser blah blah. Got nowhere and STILL can't change payment methods or switch accounts or log into paypal through Ebay checkout. Crazy can't get anywhere talking to a robot!

 

On another note I can't believe you're still around Kernowlass!!! I remember you being highly active on the ebay forums years ago

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@jasper00ni 

 

I've never posted on ebays forum, only here.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

jasper00ni
Contributor
Contributor

Ahh must have been here then I remember your name from a long time ago 🙂 

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@jasper00ni 

 

Yep, been hanging around on here for a few years  Smiley Wink


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

jasper00ni
Contributor
Contributor

Well its still not resolved itself and I've had the chat open for 1.5hrs now sigh from looking at ebay forums and here seems only UK affected?

Login to Me Too

jasper00ni
Contributor
Contributor

Well it seems its may be an Opera Chrome Firefox issue...I've just tried again with a browser on my pc that I've never used Microsoft Edge and it worked fine. Very odd

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.