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makaylliah
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Posted on
Jun-25-2020
07:56 AM
i verified my paypal account a couple of days ago, and depop said that within 2-6 days, i should receive the patent from my buyer. i still haven’t gotten my payment. i emailed depop about it, and they said it should only take 2 days, but i still don’t have the money.
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PayPal_Intars
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Jun-30-2020
07:28 AM
Hi @makaylliah,
Welcome to the community forum and thanks for posting.
If you are expecting money from Depop, but don’t see it in your PayPal account, it could be because:
- The the payment was to the wrong email address or the incorrect phone number. Please confirm with Depop r the exact spelling of the email address or phone number they sent the payment to. If it was sent to the wrong one, you can add up to eight email addresses to your account. Once you confirm the email address, the payment will appear immediately.
- The email address on your account is not yet confirmed. You'll see the payment on your account once you complete the registration process by confirming your email address.
I hope this helps,
Intars
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