We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
default to CC seems to ignore my toggle to pp balance at time of purchase
I have my preferred payment set to pay with my credit card, but occasionally, I toggle it over to pay from my paypal balance, depending on what I am purchasing. Recently, it does not matter if, at the time of purchase, I toggle over to use my paypal balance. It still does the transaction from my credit card. I tried to deal with the chat lady at pp, but could not get it through her head that I KNOW how to toggle over to use pp balance at time of purchase. Anyone else faced with this?