couldn't complete your purchase using the payment method you selected

hefnawyso911
Contributor
Contributor

Dears .,

Can any body support me to know why this message appear to me and how to solve ?

Sorry, but we couldn't complete your purchase using the payment method you selected. You can complete your purchase with the payment method shown, or choose another way to pay.

 

hefnawyso911_0-1585070322559.png

 

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2 REPLIES 2

Kirkandrew8
New Community Member

I see 8 other people have this problem and no solution is posted. PayPal have no phone numbers available??? What type of customer support is this?

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MagD1
Contributor
Contributor

It doesn’t look like there is any real customer support or service for PayPal

 

i am really disappointed in that I tried for 3 hours to speak to a ‘live’ person and was unable to do so, this is a company with a lot of money - why won’t they invest in more staff to keep customers happy and supported? Are they too mean?

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