charged different total than original invoice

Russ1121
New Community Member

Hello,, I just ordered something online and the sale was completed for $21.20...when I hit the tab to pay with PayPal  I automatically was charged by paypal for $27.04..    I cant figure out why there is a discrepancy between my completed order total and what PayPal charged my account.  It is listed as pending and I don't have the option of canceling it.  Would appreciate any feedback if this has happened to anyone because its the first time it has ever happened to me.  Thanks

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1 REPLY 1

PayPal_Brooke
Moderator
Moderator

Hi @Russ1121

 

I am sorry to hear of your frustration with a payment that was made. So it can be looked into further, please contact our customer service. They will be able to review your account and see why that amount was charged to the account. You can call, send a private message on Facebook or a direct message on Twitter

 

Enjoy your day.

 

Thanks, 

Brooke

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