cant make payment on 2/12/2020

cleandog
Contributor
Contributor

Have been trying to make payment all day (02/12/2020/) and system says something like, Can't retrieve data at this time. Is the system down? It seems odd system would be down this long.

 

Thank you,

Joe

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @cleandog,

 

I'm sorry to hear that you've been unable to make a payment. The error you describe is not one I've encountered before. Please try clearing your browser's cookies and cache and restart it, then try the payment again. If the issue persists, please reach out to customer service for further troubleshooting.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

I hope this can be resolved quickly!

 

Olivia

 

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