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cannot accept transfer

Lysdexic1
New Community Member

cannot accept transfer

A friend in the USA sends money periodically for a monk she befriended using me as conduit as he has no bank account. Recently she sent $115 and got a message from PayPal saying that I need to create an account to accept it. I have had this account for years and she has sent to me before without issue. How do I resolve this? PayPal doesn't seem to have an email contact so I can send screenshots.