cancelling automatic renewal at mags.com

normarae
Contributor
Contributor

I cannot cancel any of these magazines currently on automatic renewal by using their website.  Please help!

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1 ACCEPTED SOLUTION

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PayPal_DerrickD
Moderator
Moderator

Hi @Ginavann

 

I'm sorry to hear you're having trouble canceling a subscription. If the subscription is being paid through your PayPal account, you may be able to cancel it using the steps found here. If you're unable to locate the subscription through the steps shown in the link, I recommend contacting PayPal's Customer Service team so that they can assist you further. 

 

Thanks!

 

-Derrick 

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8 REPLIES 8

UniDrago
New Community Member
Were you ever able to get this canceled, I'm having the same issue
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peachescream22
New Community Member

Are you still having this issue?

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Temp20230525FE
New Community Member

Go to <removed>, create an account, log in and it should take right to the page where it says to cancel subscriptions. 

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Destinydill25
New Community Member
I am researching to see where this charge came from..on your PayPal transaction description it has a little icon of a person's head in a circle and it says "contact" under it..if you click that then you can message the people that charged you the $15.22 or at least that's how much it was for me..I hope this helps!!
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eastonwest
Contributor
Contributor

CALL THEM OR EMAIL: I AM NOT PERMITTED TO WRITE THE EMAIL ADDRESS OR PHONE NUMBER IN THIS MESSAGE, BUT YOU CAN FIND IT IN YOUR PAYPAL ACCOUNT IF YOU CLICK ON THE CHARGE FOR THE MAGAZINE YOU WANT TO CANCEL.

 
ASK FOR AN OPERATOR AND CANCEL ON THE PHONE FOR A FULL REFUND.
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Ginavann
New Community Member
How do you cancel
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Solved

PayPal_DerrickD
Moderator
Moderator

Hi @Ginavann

 

I'm sorry to hear you're having trouble canceling a subscription. If the subscription is being paid through your PayPal account, you may be able to cancel it using the steps found here. If you're unable to locate the subscription through the steps shown in the link, I recommend contacting PayPal's Customer Service team so that they can assist you further. 

 

Thanks!

 

-Derrick 

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fily655
Contributor
Contributor

no longer need this,please cancel payment

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