cancel payment for friends and family

[crystal67]

If someone purchases an item and pays using the friends and family option then changes their mind and wants a refund. WIll paypal refund their money as it wasn't friends or family it was a sale purchase.

[kernowlass]

@crystal67

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a “gift” payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade his paypal fees and negates your buyer protection at the same time.