cancel
Showing results for 
Search instead for 
Did you mean: 

cancel of payment

Highlighted
New Community Member

cancel of payment

i am trying to cancel an uclaimed transaction for an item that never received but there is no cancel option next to my transaction in my activities.

Please advise

1 REPLY 1
Highlighted
Moderator

Re: cancel of payment

Hi haritos, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

If your payment is unclaimed, it can only be for one of the two reasons below:

  1. The payment was sent to an email address or phone number that isn't confirmed on a PayPal account. It's possible that you made a typographical error when sending the payment, or the intended recipient is yet to add and/or confirm the email address or phone number on their PayPal account.
  2. The recipient is yet to accept the payment. A recipient is required to accept or refuse a payment if it's in a different currency to the balances they currently have in their PayPal account.

If your payment remains unclaimed it will automatically be cancelled and returned to you after 30 days.

 

- Siobhan