Hi @yshihiyev,
Thank you for your post and welcome to our Community Help Forum!
I am sorry about your issue. If you receive an error message when trying to send a payment, it could be because:
- You may need to confirm the email address associated with your PayPal account.
- There may be an issue with the funding source you’ve selected (insufficient balance or declined transaction). Contact your bank or card issuer for more information.
- You have a limitation placed on your PayPal account (check your Resolution Center).
- The seller’s/recipient’s PayPal account is limited.
- You may need to go through a security check, so we can confirm your identity.
If there is a problem with the seller, we cannot take action. The seller would need to contact us directly.
I hope this helps.
Cristina
