awaiting order

gemzzzzz
Contributor
Contributor
how do I check up on an order? it's payed for and acknowledged on here....but can't trace it?
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PayPal_AshleyM
Moderator
Moderator

Hey gemzzzzz,

 

Are you asking how to check if your item has shipped, it's shipping status, etc.? If so, this would be information provided by your merchant. If they've given a tracking number, you'll see it in the transaction details on your Summary page. In the event that they haven't provided a tracking number to us, you'll need to reach out to them directly to check the status. 

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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PayPal_AshleyM
Moderator
Moderator

Hey gemzzzzz,

 

Are you asking how to check if your item has shipped, it's shipping status, etc.? If so, this would be information provided by your merchant. If they've given a tracking number, you'll see it in the transaction details on your Summary page. In the event that they haven't provided a tracking number to us, you'll need to reach out to them directly to check the status. 

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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