awaiting a refund

yabe7
New Community Member

Hi, Bought something on ebay for $39.99

But cancelled order and requested a refund 30 mins later as i had purchased the wrong item.

Now awaiting the refund from paypal in 2 to 5 days, no problem with that.

But i have notice that the $39.99 has been withdrawn from my bank twice with the same ref. number.

Should i be worried or wait and see what happens after the refund comes through.

Thanks in advance

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1 REPLY 1

PayPal_Cristina
Moderator
Moderator

Hi @yabe7,

 

Thank you for your post and welcome to our Community Help Forum!

 

It's strange that the amount has been taken twice. As you mentioned, I would suggest you waiting for a few days for a refund. Otherwise, please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.

 

I hope this helps.

 

Cristina

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