automatic refund to banck account or credit card

svholsbe
Contributor
Contributor

Every time I return something that was paid with paypal and it gets refunded to my paypal account the money automatically gets transferred to my credit card or bank account. How do I disable this? I want to be able to chose if I leave the money on my paypal account or transfer it to my bank account. I never want the money to be transferred back to my credit card.  Can someone please advise on how to fix this since this is very annoying...

 

Steven

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@svholsbe 

 

Sadly you can't as its automated as per link.

https://www.paypal.com/be/smarthelp/article/my-refund-is-completed,-where-is-my-money-faq3954


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svholsbe
Contributor
Contributor

Ok that's clear.

 

But can someone tell me what the ratio behind this is?

It's not very handy because now I have money sitting on my credit card account whereas I need it on my bank account...

Why would paypal not have the money sit in my paypal account?

Wouldn't that be better for the both of us?

 

Steven

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