approved funds not appearing
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Hello
I received an email from PayPal that my funds are now available, but when I click on the transaction link I get page doesn't exist reply on my browser and don't see the funds on my PayPl summery page.
Do I need to wait even longer?
Thanks'
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Hello @slothropv2,
Thanks for reaching out and welcome to our Community Forum! When receiving funds via PayPal, you'll always see a transaction in your Activity even if the funds are on hold. Do you see a transaction in your recent Activity? If not, there's a chance that either:
a - It was sent to the incorrect email address. Double check the email address you are receiving the notifications at is the same email address added and confirmed on your PayPal account.
b - This is not a legitimate transaction and someone is posing as PayPal sending you email notifications that you have received funds. I would recommend forwarding that email to spoof@paypal.com if that is the case. If you have sent out any product for this transaction, I would recommend reaching out to the shipping company you've used to see if you can have the package turned around before it's delivered.
Best of luck with your transaction.
- Jon K
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