always happen problem “Sorry, we weren't able to complete your payment at this time.

tu312
Contributor
Contributor

Dear PayPal,

                I would like to send money to my Italy friend by my credit card. But I always happen problem “Sorry, we weren't able to complete your payment at this time. Please try again later. If you continue to encounter problems, please contact customer service.” I check your help center. Although I am in China, Amex told me that my card is OK. Please help me check it carefully and timely. Thank you.

                Have a nice day and best regards!

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@tu312 

 

If you are in China then its odd you are using or trying to use a U.S paypal account?


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tu312
Contributor
Contributor

I use VPN now, so my location is in USA. But I still happen this problem. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@tu312 

 

Thats probably why then, you can't use another countries paypal account or use one internationally without hitting issues.


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tu312
Contributor
Contributor

Ths.

No. I live in USA and use USA credit card. Now, I come back to China. I want to use my USA card to send money to my friends in Italy. I use VPN in China. But I still happen problems.

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