accidentally sent to an unregistered email
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
So I have a friend who accidentally used another email of mine as his transaction contact and it appeared on my email logs but the thing is I have a separate PayPal account. so when I clicked the link of the " accept payment " I merged that second email of mine to my original PayPal account and then right after that I checked if the transaction went through but it turns out the money got refunded back to him. He already contacted PayPal and I have the ticket/reference # for it. I'm supporting his case because it's an honest mistake and could happen to everyone. I just wanted to know if how long would be the processing days before it returns to his account? as to what he said, when he called PayPal Support they told him that it'll be 30 days before it gets resolves but I doubt it takes that long. FYI, He used a Credit Card for the transaction.
Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- if you sent payment to wrong person and ask them to decline what do you do if they do not respond in Payments Archives
- Why is PayPal so difficult to contact or file a new dispute with? in Disputes and Limitations Archives
- It seems like I accidentally closed a dispute case in Disputes and Limitations Archives
- PayPal protection scheme with no account in Disputes and Limitations Archives
- Where can I leave a review? in Disputes and Limitations Archives