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If you are experiencing delayed funds availability, here are some shipping tips that may help you get your payment sooner:
- Add tracking information: If you provide tracking information from one of our supported carriers in the transaction details page, your payment should be available 1 day after we can confirm the delivery date.
- No Shipping Info: If your item doesn't need to be shipped (e-books, piano lessons, etc.), mark the order as Processed and provide the required details.
- Buyer confirmation: A buyer will receive a notification email once you've uploaded the tracking number. When your buyer confirms they've received the item, the payment will be released immediately.
Seller/Recipient: To add tracking information:
1. Click Activity at the top of the page.
2. Find and click the original payment for the item or service.
3. Click Add Tracking Info.
4. Select an Order Status: Processed or Shipped with or without tracking info.
Buyer/Sender: To confirm you've received an item:
- Go to Activity.
- Find and click the original payment for the item.
- Click Confirm receipt.
- Click Yes to confirm that you received the order.
Note: Not all purchases require receipt confirmation.
If buyer/sender does not confirm, you may have to wait up to 21 days for PayPal to release funds.
Kudos & Solved are greatly appreciated. 🙂
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If you are experiencing delayed funds availability, here are some shipping tips that may help you get your payment sooner:
- Add tracking information: If you provide tracking information from one of our supported carriers in the transaction details page, your payment should be available 1 day after we can confirm the delivery date.
- No Shipping Info: If your item doesn't need to be shipped (e-books, piano lessons, etc.), mark the order as Processed and provide the required details.
- Buyer confirmation: A buyer will receive a notification email once you've uploaded the tracking number. When your buyer confirms they've received the item, the payment will be released immediately.
Seller/Recipient: To add tracking information:
1. Click Activity at the top of the page.
2. Find and click the original payment for the item or service.
3. Click Add Tracking Info.
4. Select an Order Status: Processed or Shipped with or without tracking info.
Buyer/Sender: To confirm you've received an item:
- Go to Activity.
- Find and click the original payment for the item.
- Click Confirm receipt.
- Click Yes to confirm that you received the order.
Note: Not all purchases require receipt confirmation.
If buyer/sender does not confirm, you may have to wait up to 21 days for PayPal to release funds.
Kudos & Solved are greatly appreciated. 🙂
- Mark as New
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Did you eventually receive your money? I've contacted my client/customer (the person who sent me the payment) and they haven't gotten back to me. I'm worried they will never "verify" they received the service. If they don't verify anything does PayPal just keep the money forever?
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