You authorized a payment of $788.98 USD to eBay ?

oshratcooper
Contributor
Contributor

Greetings ,
I made a purchase from the eBay website, confirmed the payment through PayPal and received a confirmation email from you. The problem is that I also received an email from eBay that the transaction was not finalized and I actually want to cancel the payment order I gave you to make.
I do not find the instruction to make the payment in recent operations performed on my account.
Does this mean that the order will not be carried out?
Where should I see the payment order I want to cancel?

I enclose a screenshot of the email I received from PayPal.
Thank you,
oshrat

 

the mail i got from you :

 

You authorized a payment of $788.98 USD to eBay(https://eBay.com/help)

Your funds will be transferred when the merchant processes your payment. Any money in your PayPal account at that time will be used before any other payment source.

Thanks for using PayPal. To see the full transaction details, log in to your PayPal account.

 

Transaction ID
1CR302389Y035082G

Transaction date
Nov 15, 202[Removed. Phone #s not permitted]/span>

Merchant
eBay
https://eBay.com/help

Instructions to merchant
You haven't entered any instructions.

Detailed Payment Request ID
b74a0732-5d9a-4aab-964b-4398873b52b2

Shipping address

<removed>

 

Shipping details
The seller hasn’t provided any shipping details yet.

Description Unit price Qty Amount Purchase amount $788.98 USD 1 $788.98 USD Subtotal $788.98 USD Total $788.98 USD Payment $788.98 USD Charge will appear on your credit card statement as "PAYPAL *EBAY US" Payment sent to https://eBay.com/help

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@oshratcooper 

 

Does it show as pending awaiting authorisation in your paypal account summary?

If so then if its not authorised it should time out 30 days post payment.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

oshratcooper
Contributor
Contributor

Thank you .

No. I do not see any documentation at all for this transaction. Except for the email I received from PayPal mentioning this, the transaction details do not appear in my account at all.

Does this mean that the transaction did not take place and that they will not charge me the amount of money?

oshrat/

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.