Wrong email

Ptripp
Contributor
Contributor

I setup my website to receive payments from Paypal, but I put the wrong email address in.  I have had numerous purchases using that wrong email address.  I cannot issue a refund because I don't have access to that email.  The email that was wrong is not used by anyone so the payment did not go anywhere.  I tried adding the wrong email on my website to paypal but for some reason paypal will not let me enter CustomerSupport@... as a new address.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ptripp 

 

Why would you own an email address with customersupport@    ????  


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Kudos / Solution appreciated.
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Ptripp
Contributor
Contributor
Because it is my business.
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