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Will my account be charged for a refund to a customer even if my balance is negative?

ccgyv
Contributor

Will my account be charged for a refund to a customer even if my balance is negative?

Will the refund go through and will PayPal just hold my account as negative, or do I have to resolve it first?

2 REPLIES 2
ccgyv
Contributor

Re: Will my account be charged for a refund to a customer even if my balance is negative?

Also, will they charge my debit card or bank account instead?

PayPal_Tricia
Moderator

Re: Will my account be charged for a refund to a customer even if my balance is negative?

Hi @ccgyv

 

Great question! 

 

You can issue a refund using your PayPal balance or a linked bank account. If you have a negative PayPal balance, this would be added to the amount requested from your bank when issuing a refund. 

 

I hope this information helps!


Thanks, 
PayPal_Tricia

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