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Why was I charged a fee?

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New Community Member

Why was I charged a fee?

Someone sent me money but Paypal took a fee out before I was to collect the money.  I have had people send me money before and I was not charged a fee, I am wondering why I was charged a fee this time. 

1 REPLY 1
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PayPal Employee

Re: Why was I charged a fee?

Hi Katj7
There are a few possible reasons - not sure if this was an international payment, for a purchase or using a credit/debit card. There is some further information on the Help Centre that might be of use:
www.paypal.com/us/smarthelp/article/what-are-the-fees-to-use-paypal-faq690
Hope this helps!