Why request for US account? I live in Kenya.

wamuthaka
Contributor
Contributor

Hi. For the last couple of months, I cannot access my payments because Paypal keeps asking me for a United States Bank account. I do not have one as i live in KENYA. I have received quite a number of codes (with the commensurate deductions, without being able to "confirm my card details".

What is the TELEPHONE NUMBER that i can reach Paypal on? The one provided on the site -14025174519- does not work. I am frustrated.

Agnes.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@wamuthaka


You can't withdraw to a local bank account in your country.

The only exception is U.S expats can add their bank accounts to other countries paypal accounts (paypal is a U.S company so they allow their citizens to do this).

 

However, in Kenya there are also a couple of partnerships that allow the movement of funds via other services - M-PESA and Equity Bank.

Click on the link below and select the country you want from the drop down list for options available in that country.

https://www.paypal.com/cgi-bin/webscr?cmd=_display-country-functionality-outside&dispatch=5885d80a13...


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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@wamuthaka


You can't withdraw to a local bank account in your country.

The only exception is U.S expats can add their bank accounts to other countries paypal accounts (paypal is a U.S company so they allow their citizens to do this).

 

However, in Kenya there are also a couple of partnerships that allow the movement of funds via other services - M-PESA and Equity Bank.

Click on the link below and select the country you want from the drop down list for options available in that country.

https://www.paypal.com/cgi-bin/webscr?cmd=_display-country-functionality-outside&dispatch=5885d80a13...


Advice is voluntary.
Kudos / Solution appreciated.
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wamuthaka
Contributor
Contributor
I do not see an option for payment through Mpesa as advised?
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john-mathew
Contributor
Contributor

am looking for that option as well 


@wamuthaka wrote:
I do not see an option for payment through Mpesa as advised?

 

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thetea
Contributor
Contributor
Hi... we're you able to resolve the issue? I'm experiencing the same thing.
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