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Why paypal holds my money I sent?

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New Community Member

Why paypal holds my money I sent?

Hi, I am pretty angry right now. 

Yesterday I sent money (a lot of money) to company which have to make item as my wish. But they did not get that money and I did not get receipt. They asked support today and they said they can hold my money for 21 days. Why? In which right or law? I paid for item I want with my money so where is problem to send them to the seller? Please tell me someone what to do because I am scared paypal try to scam me right now. 

Thanks