Hi @Abdulla21,
Thank you for your post and welcome to the Community Forum!
In general, payments can be denied for multiple reasons. Firstly, make sure that your linked payment method is enabled and active. If yes, check your Resoution Centre to see if there are any pending issues there. Otherwise, it could be a security issue. In that case, you can try clearing your cache and cookies, deleting your browser history and waiting for 48 hours without accessing your account to let the system reset. This may help you solve the issue!
I hope this helps!
Martina
