Why hasn’t my card been debited?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
i recently refunded a buyer (£375) and on the transaction, in activity, it says the refund is complete. The buyer has also confirmed they have received the refund.
but when I log into my account I can’t see any trace of the transaction, I know it can take a while for the transaction to appear but I mean like my balance and available balance haven’t been affected.
so are PayPal late in debiting my card or have I just got £375?
thanks!
- Labels:
-
Payment methods
-
Payment tracking
-
Refunds
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
A seller in the UK can only refund via cleared funds in their paypal balance OR from their bank account (not a debit card).
So for it to go from your balance you would need to have the full amount cleared in there or paypal will take from the bank account instead, and it will leave that bank account from a few hours up to a few days later.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ok wonder why you said your 'balance' wasn't affected if you didn't use your balance but a bank account.
You also mentioned a debit card which was also confusing as you can't refund that way.
But yes it should be debited from your bank account at any point from a few hours up to a few days post payment.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Debit card not active for refund in Payments Archives
- I have added my debit card already to other PayPal account. But I cant access it. in My Account Archives
- Not enough funds for Debit Transfer to Paypal in My Money Archives
- Used Debit Card for Shopping. Pending Transfer to Paypal is now larger than what I have on the card. in My Money Archives
- Cant add debit card in My Money Archives