I placed an order on 2nd feb for £115, on 8th feb they contacted to say the item wasn’t in stock so they would refund in 10 days, still no refund, I have tried to open a dispute but it says I can’t as the payment is pending (almost as if this payment was never taken) however mid jan I had £733 put into my PayPal from a sale, I have added up every payment made and I am 100% £115 down, I mean I knew I had paid it anyway but thought I had best check, I have spoke to the company and they are basically saying the payment was never received 🤷🏻♀️ They have definitely received it, is there any way to get my money back?
