Why I can't recieve payments?

[Kejs1]

My friend can't send money on my account . I have confirmed my account.

It says Sorry, we weren't able to complete your payment at this time .

My friend can send money to other PayPal accounts, but he can't send me money on my account .

Please help me to fix this problem.

[PayPal_JonK]

Hello @Kejs1, 

I'm sorry to hear you're running into some issues receiving payments. If you've already confirmed your email address, I would recommend making sure you're also Verified. Here's a link to one of our Help Center articles that should help you get Verified. Have a great day!

Cheers,

 - Jon K