cancel
Showing results for 
Search instead for 
Did you mean: 

Where will my refund go if I deleted the original funding source

New Community Member

Where will my refund go if I deleted the original funding source

Recently I've had money stolen through my PayPal account. I had my paypal details on my nintendo account, which got hacked. The person who hacked me went on a spending spree and stole a lot of money from me. I raised a claim with PayPal to get this money back, PayPal agreed to refund me which is great. However I've just noticed that is says they'll refund me to the original funding source. This funding source is a bank card which I have had removed from PayPal and cancelled as I was worried that the person who hacked me had these card details. I've tried to ring PayPal or find an email address to ask about this, however this seems impossible. I would like to know how they will refund me as the original funding source has been destroyed Thanks
1 REPLY 1
Esteemed Advisor

Re: Where will my refund go if I deleted the original funding source

@B_dance 


If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
If its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.
Failing that it may bounce back to your balance, allow 14 working days and if no show contact customer services for a trace.


Advice is voluntary.
Kudos / Solution appreciated.