Where's my money?!

MsHatchel
New Community Member

I recently switched from the PayPal Prepaid Mastercard to the PayPal Cash Plus card. I am using the direct deposit feature. With the old card, I received my deposits anywhere between Wednesday morning and Thursday night, at the latest. This is the first deposit I've had go to the Cash Plus card...it's Friday morning and there isn't a single cent in my balance! WHERE IS MY MONEY??!!!! I have bills to pay and 2 children to feed!!! I am not happy at all and will be promptly switching my direct deposit back to the old card. The "no-fees" pro of the Cash Plus isn't worth worrying and wondering where all my hard earned money has gone....

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @MsHatchel,

 

I'm sorry for any confusion regarding the receipt of the first direct deposit to a PayPal Cash Plus account. Please take a look at this article for details.

 

Olivia

 

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